Outsourcing back office removes time-consuming administrative work from your team's plate. Behind every customer interaction there is work to do: processing orders, updating files, supporting invoicing, entering data. It is essential, but it consumes time better spent on customers and growth.
Trusted by 50+ businesses across the Benelux and France
60%
cheaper than in-house
24/7
availability
4 languages
NL, FR, EN & AR
50+
happy clients
Centrium processes orders, manages files, supports invoicing and debt collection, and handles data entry, processing and database cleaning, all confidentially and GDPR-compliant. You get a reliable extension of your own administration at a lower cost level.
What changes when you work with us
A fast and frictionless launch
You share your scripts, processes and goals. We learn your tone of voice and systems.
Our team acts as your second line. They handle queries and escalate complex cases.
We report weekly. Measurements, improvements and tailored adjustments.
Why businesses trust us with their back office
Time-consuming admin tasks are taken off your team's plate
Orders, files and data processed without errors and on time
All data processed in accordance with current data protection standards
More admin during peak periods? We scale up without delay
We work in your systems and according to your processes
Up to 60% savings compared to an in-house administrative employee
Situations where our back office makes the difference
Order volumes are increasing but your admin team can't keep up. We take over order processing and returns management.
Invoicing and file management pile up because everyone is focused on clients. We provide reliable administration in the background.
Your CRM or database is full of duplicates and outdated information. We clean, enrich and structure it.
An outsourced back office removes time-consuming administrative work from your team's agenda. Centrium processes orders, manages files, supports invoicing and handles data entry and cleaning.
You get a reliable extension of your own administration, confidential, GDPR-compliant and up to 60% cheaper than an equivalent in-house team.
With Centrium we can focus on what we do best: innovation and product development. Our customers are happy, emails get answered, and we are no longer overwhelmed. A real game-changer for our business.
Bart de Vries
CEO, TechStart BV
2.5x
Faster response
93%
Customer satisfaction
60%
Cheaper than in-house
4
Languages available
Request a no-obligation tailored quote. We look at your volumes, channels and goals together.
No commitment
Free, tailored proposal
Fast launch
Operational within weeks
Transparent pricing
No hidden costs
Dedicated contact
Direct lines, fast decisions