Centrium

Inbound

  • Customer service
    Professional customer service by phone, email, chat and social media
  • Technical helpdesk
    First- and second-line support for your users
  • Answering service
    Answering service in your name, available 24/7

Outbound

  • Telesales
    Inbound and outbound sales with experienced agents
  • Lead generation
    Qualified leads through professional prospecting
  • Customer retention
    Retention and win-back campaigns for loyalty

Support

  • Back office
    Order processing, administration and data processing
  • Executive Assistant
    Dedicated remote Executive Assistant

AI Solutions

  • AI Automation
    Automate repetitive processes with AI. Faster and error-free.
  • Process Optimisation
    Discover where you waste time and money and fix it structurally
  • Application Development
    Custom applications with AI. Faster, cheaper and fully tailored.
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Centrium
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AI Solutions

Your business is unique. Your application must be too.

Every business has its own processes, its own way of working and its own clients. Standard software never fits perfectly. You adapt your workflow to the system instead of the other way around, glue multiple apps together and lose overview. Centrium builds the application that fits exactly how your business works. Not only built with AI making it faster and cheaper, but also enriched with AI so your application gets smarter the more you use it.

Schedule a 30-min call Request a quote

25+

applications built

2–3×

cheaper than traditional agencies

6 wkn

first working version live

100%

custom, no compromises

Sanne van der Berg
Julien Moreau
Lisa de Groot
Omar Benali
Ahmed Al Rashid

25+ companies companies went before you and optimised their processes with Centrium

Recognise this?

Does this sound familiar?

Standard software is never the perfect solution. If you recognise this, a custom application is exactly what your business needs.

Yes, I recognise this. Discuss my application.
1

You use three or more separate apps to make one process manageable and lose time every day transferring information

2

Your current software doesn't quite fit your way of working and you keep adapting your processes to the system instead of the other way around

3

You want to grow but notice that your current systems limit rather than support you

Benefits

Why a custom application is the smartest thing you can do for your business

Businesses that grow are businesses that invest in their own foundations. A custom application is not a cost but a strategic choice that makes you independent of limiting systems.

Built with AI, enriched with AI

We build faster and cheaper thanks to AI. And we build AI directly into your application so it gets smarter: automatic suggestions, smart analysis and decision support

Significantly cheaper than traditional agencies

Comparable applications cost two to three times more at traditional agencies. With us you pay for the result, not the hours

No compromises

The application fits exactly your processes and your people. You no longer adapt to the system, the system adapts to you

Everything connected

We connect to your CRM, ERP, accounting or other platforms. No more double work, one source of truth for your entire organisation

Ready to grow

Your application scales with your business. More users, more data, more features: your system keeps up without you having to start over

Continuous development

We stay available. Your business changes and your application grows with it. No new contract, no new agency, just keep building

The choice

Standard software vs. an application built for your business

Most businesses choose standard software because it feels familiar. But familiar does not mean suitable. This is what it means in practice.

Off-the-shelf software

  • Built for everyone, so it fits nobody perfectly
  • You adapt your processes to the system instead of the other way around
  • Three apps for three processes, data scattered and never complete
  • Features you don't need, missing what you do need
  • Monthly subscription costs even if the system doesn't work for you
  • Growing means starting over or adding yet another system

Your custom application

  • Built around how your business works, not how a software company thinks you work
  • All processes in one system, from request to invoice
  • Your language, your workflow, your flow — no compromises
  • Exactly the features you need, nothing more and nothing less
  • One-time investment, no ongoing licence costs for things you don't use
  • The application grows with your business without having to start over
References

What we build, in practice

Rioolbeheer Nederland logo

Rioolbeheer Nederland

Sewer and plumbing services

Rioolbeheer Nederland was working with multiple separate systems that never quite matched daily operations. Requests came in via email, planning ran through a spreadsheet and invoices were created manually. Centrium built one application covering all processes, from first contact to completed job.

What's included

Request management
Work orders
Customer database
Planning
Invoicing
Quote management
Staff management
Fleet management
Call logging
Dashboard of the custom application for Rioolbeheer Nederland
“

“Only when the application went live did I realise how long we had needed this. We were working with systems that never did exactly what we wanted and were full of time-consuming workarounds. This is the best investment we have ever made as a company.”

Abdelkarim Maada, Director Rioolbeheer Nederland

Abdelkarim Maada

Director, Rioolbeheer Nederland

AI in your application

Not just built with AI. Also enriched with AI.

We use AI to build faster and cheaper. But we go further than that. We integrate AI directly into your application so it gets smarter with every use. Your employees get support, your processes run more smoothly and your application learns from your business.

Automatic suggestions

The application suggests what the next step is based on previous patterns. Employees need to think less about the process and more about the actual work.

Smart planning and prioritisation

AI assigns priority to incoming requests based on urgency, location and availability of your team. Without manual sorting.

Automatic document and data processing

Invoices, forms and emails are automatically read and converted to the right fields in your system. No more manual retyping.

Insights from your own data

The application spots patterns you cannot see yourself. Which clients are at risk of leaving, where there is loss in your planning and which processes slow your growth.

Our approach

From idea to an application that moves your business forward

01

Getting to know your business

We dive into your processes, your people and your systems. Not to start quickly but to understand precisely what makes your business unique and what the application needs to do

02

Design and prototype

You see and click through the application before a single line of code is written. This way you know it is right before we build

03

Building with and for AI

We develop the application with AI to deliver faster and integrate AI into the application itself so it works smarter for your people and your processes

04

Live and ready to grow

The application goes live, your team is brought along and we keep building. Your application is not finished at delivery but the starting point of something that keeps growing

Ready to start?

The first step is a no-obligation process analysis. No commitments, just immediate valuable insights.

Schedule a free analysis
FAQ

Frequently asked questions

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Free 30-min discovery call

Let's talk about your project

Schedule a no-obligation 30-minute call. Together we analyse which processes deliver the most and what is needed to automate them.

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